We know buying a suit online can feel like a leap of faith, especially when it comes to fit. Even with our made-to-measure custom upgrade, one of the most common concerns we hear from customers is, “What if it doesn’t fit perfectly?”
That’s a fair question. And we are so confident your suit will be just right, we’ve launched the Tweedmaker Tailoring Guarantee.
Here's the Good News
We’ve always prided ourselves on achieving an excellent fit, with a 95% success rate across over 20,000 suits delivered. But we’re not stopping there.
Starting today, we're introducing a Tailoring Credit Guarantee for all customers who purchase a Custom Suit Upgrade (after May 12th 2025). If your suit isn’t quite perfect out of the box, you can take it to your trusted local tailor, and we’ll cover up to $50 in alterations per suit, or a $100 store credit towards you next suit.
Why We're Doing This
After listening closely to our customers, we noticed a few key pain points:
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Worry about getting the perfect fit from online measurements
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Concerns about being "stuck" with a suit that doesn’t feel quite right
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Uncertainty around what options are available if something needs adjusting
This new guarantee is our way of saying: We’ve got your back. You don’t have to be afraid of the fit not being flawless on the first try, we’re here to make sure you love the end result.
How It Works
If you’ve purchased a Custom Suit Upgrade, you’re eligible for a tailoring credit of up to $50 per suit. Here’s how to claim it:
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Try on your suit. If anything feels off, head to a local tailor for adjustments. Send us an email first about the issue, so we can make note of the sizing change for your next suit.
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Keep the receipt.
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Email us at support@tweedmaker.com within 60 days of receiving your suit. Include your order number and the receipt.
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We’ll refund you up to $50 per suit directly to your original payment method, or issue a $100 store credit, your choice.Â
It’s that simple.
What About Trouser Length?
Great question. Trousers may have a bit of extra length. Why? Because ideal trouser break depends on the shoes you wear and your personal preference. Some prefer a clean, modern crop, others want a classic break. This is the easiest point when measuring yourself to have slight variations, so an easy hemming job is all it takes.Â
 To make that even easier, we offer a separate $15 hemming credit just for trousers.
A Quick Reminder
This guarantee applies only to suits upgraded to Custom Fit. Standard fit suits do not qualify, as they’re not made to your specific measurements. And have the 30 day return policy.Â
At Tweedmaker, we want you to love how you look and how you feel in your suit. If a small adjustment is all it takes, we’re happy to help make that happen. Because a great suit isn’t just about fabric—it’s about fit, confidence, and feeling like the best version of yourself.
The Tweedmaker Tailoring Guarantee is available only to customers who purchase the Custom Suit Upgrade. Claims must be submitted within the shorter of 180 days of the original order date (most credit cards don't allow refunds past 180 days) or 60 days after receiving the suit and must include a valid tailoring receipt. Tailoring credits are limited to one claim per suit, up to a maximum of $50 per suit and $15 for trouser hemming. Offer subject to change or withdrawal at any time without notice. Tweedmaker reserves the right to limit the number of credits issued and to deny claims that do not meet eligibility criteria. Additional terms may apply. For any questions, please contact support@tweedmaker.com.